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Support Tab

 

An Internet connection is required to access the websites and use email links.

Contact Information​

The 'Contact Information' panel contains contact information and website links for DVIGear and the DisplayNet product family. When contacting DVIGear for support, it is important to include as much detail as possible.

About​

The 'About panel' contains the version numbers of DisplayNet as well as the software versions of the APIs being used. Please include this information when contacting technical support.

Credits​

This application uses the following Open Source projects. We acknowledge and are grateful to these developers for their contributions to open source. Click the 'Credits' link to open the Credits window.

Documentation​

Links to the DisplayNet API manual, this Software manual, and the DisplayNet Connect for AI Agents documentation can be found in the 'Documentation panel' located on the right side of the Support Tab as seen above.

Diagnostic Tools​

The Diagnostic Tools section provides quick access to system diagnostic utilities:

  • Device List - Opens the Device List tool in the Tools Tab, which displays a comprehensive list of all discovered DisplayNet devices and their status.

  • System Log - Opens the System Log in the Tools Tab, which provides detailed logging information useful for troubleshooting system issues.

These links provide convenient shortcuts to commonly used diagnostic features without navigating to the Tools Tab manually.